Sustainability
Coco Cares
At Coco, we’re committed to improving our environmental sustainability and having a positive impact on the communities in which our employees and customers live and work. We’ve made a commitment to be Net Zero by 2040.
The four pillars we focus on are: Our Partners, our Planet, our Plate, and our People.
Fighting Food Waste with Olio
From August 2023, we partnered up with Olio to eliminate food waste, where 95% off our unsold food items were picked up and shared amongst the local community. This includes hot food and fresh ingredients from our kitchens.
In 2025 alone, we donated 12,557kg of edible food, fed 2,631 households and saved 27,578 meals. This doesn’t only help food waste, it also has a massive environmental impact equating to 49,106kg of CO2 emissions avoided, 8,652 cubic litres of water saved and 184,144 car miles off the road. Our contribution is growing and we are very proud to be part of the food waste elimination movement.
Transforming lives through coffee
We’re proud to be in a two-year partnership with Well Grounded, a social enterprise supporting the UK’s unemployed with the skills to access sustainable careers in the coffee industry. Together, we’re brewing opportunities, from volunteering and work experience to fundraising through every in-store and catering purchase.
Our Supply Chain
Responsible product sourcing
We’re committed to bringing our customers quality ingredients, while reducing environmental impact through responsible sourcing.
All of our suppliers have BRC accreditation or equivalent, to ensure the highest standards of food safety.
Local sourcing
The two main products (80% of our volume) we serve are coffee and pasta, both of which are sourced locally to enable us to reduce our carbon footprint. Our coffee is sourced and roasted locally in Hackney, London through Allpress. Our pasta and pasta sauces are also manufactured here in the UK.
Health
We’re ensure our menus can be enjoyed as part of a healthy, balanced diet. We like to give our customers choice, including low-calorie and high-protein options.
And there's more!
No more plastic
We stock Aqua Libra to offer recycled, recyclable cans of spring water.
Reuse revolution
Get 50p off with your own reusable drinks cup, free tap water refills in-store and reusable crockery for in-store customers.
We also sell reusable coffee cups at not-for-profit prices and each purchase comes with a free coffee.
Swapping is free
We don’t believe it should cost you any more to go plant-powered, so we’re one of the only food-to-go shops around to offer dairy-free alternatives in any menu dish at no extra cost to you.
So whether it’s for coffee, porridge or iced drinks, we’ve got you covered at Coco.
Animal Welfare
We’re proud of our animal welfare programs and the journey we are on to improve animal care.
Consistent with our history of listening to customers and animal advocacy organisations and in addition to our own initiatives, Coco di Mama is committed to exclusively providing products that meet the standards set out in the Better Chicken Commitment/European Broiler Ask throughout our entire European Operations by 2026.
1. Comply with all EU animal welfare laws and regulations, regardless of the country of production.
2. Implement a maximum stocking density of 30kg/m2 or less. Thinning is discouraged and if practiced must be limited to one thin per flock.
3. Adopt breeds that demonstrate higher welfare outcomes: either the following breeds, Hubbard JA757, 787, 957, or 987, Rambler Ranger, Ranger Classic, and Ranger Gold, or others that meet the criteria of the RSPCA Broiler Breed Welfare Assessment Protocol.
4. Meet improved environmental standards including:
- At least 50 lux of light, including natural light.
- At least two metres of usable perch space, and two pecking substrates, per 1,000 birds.
- On air quality, at least the requirements of Annex 2.3 of the EU broiler directive, regardless of stocking density.
- No cages or multi-tier systems.
5. Adopt controlled atmospheric stunning using inert gas or multi-phase systems, or effective electrical stunning without live inversion.
6. Demonstrate compliance with the above standards via third-party auditing and annual public reporting on progress towards this commitment.
Coco di Mama remains committed to raising animal welfare standards, and is proud to be the first group (within Azzurri) in the UK and Europe to commit to bringing these important changes to fruition.
La Famiglia
People often refer to working at Coco like a large (lively) family.
We are a national living wage employer and offer generous employee benefits, including a free meals policy to all staff and employee assistance programmes. We offer flexible working contracts which suit our employees. Our strong training and development plan has meant that many of our general managers, operations managers and our Head of Operations have worked their way up through internal promotions within the company.
We are a very diverse company, with employees from across the globe, and a proud LGBTQ community. Our median gender pay gap across the Azzurri group is 0.1% which is way ahead of the industry average of 3.8%.