Corporate Social Responsibility - Coco Di Mama

Sustainability at Coco

Our approach to corporate social sustainability


At Coco di Mama, we’re committed to trying to improve our environmental sustainability and have a positive impact on the communities in which our employees and customers live and work. We are working on a clear, measurable set of objectives we want to achieve by 2020, which we will share publicly within the next few months.


As a food-to-go brand, we understand that the biggest opportunity is to reduce the amount of waste created, and especially single-use plastics.  We also aim to make all of our packaging fully recyclable. Some of the ways in which we are reducing our waste include the following:

  • Our coffee cups and pasta pots are 100% recyclable.
  • We offer crockery to all our coffee customers in-store, instead of takeaway cups
  • We offer free water and water glasses in all our stores to avoid the need for our customers to buy bottled water
  • We stopped using plastic straws at the beginning of 2018 and have introduced our NEW Pasta Straws which are completely compostable (and don’t taste of pasta, we promise)
  • We offer a 25p discount to all customers using a reusable drinks cup
  • We’re introducing our own reusable keep cups in July 2018, which we will sell not-for-profit to encourage all our customers to move to reusable coffee cups
  • We have moved all our salad packaging from plastic to pulp based material, with the base now being completely compostable.
  • We’ve moved our iced coffee drinks to a PLA material. PLA materials are renewable, 100% biodegradable and compostable.

We aim to minimise food waste as much as we can, however as all our food is made fresh in each store daily, it is impossible to completely avoid this. Wherever possible, we work with the Felix Project as a charity partner to donate our food waste to the homeless in London. If you are a charity partner who would like to work with us in this area, please get in touch.

For the future, we’re looking at how we can reduce our use of takeaway packaging even further.


Our People

People often refer to working at Coco di Mama like a large (lively) family. We are a living wage employer (in fact we’re above living wage) and offer generous employee benefits, including a free meals policy to all staff and employee assistance programmes. We offer flexible working contracts which suit our employees. Our strong training and development plan has meant that many of our general managers, operations managers and our Head of Operations have worked their way up through internal promotions within the company.

We are a very diverse company, with employees from across the globe, and a proud LGBTQ community. Our median gender pay gap across the Azzurri group is 0.1% which is way ahead of the industry average of 3.8%.



We’re passionate about delicious food and ensuring our menus can be enjoyed as part of a healthy, balanced diet. We like to give our customers the choice of lighter options such as soups <250kcals, salads <500kcals, and low-carb breakfast and lunches, as well as a more indulgent option when they like to treat themselves or refuel after a hard workout! All the nutritional information about our products can be found on our website.

We are pro plant power! Coco di Mama is delighted to offer Italian-style vegetarian and vegan options on our menu, from our Va Va Voom Vegan salad, to our coconut milk porridge, and our delicious vegan banana bread. We don’t believe it should cost you any more to eat plant-powered diet, so we’re one of the only food-to-go shops around to offer all our dairy-free alternative milks at no extra cost to you in your coffees, porridge or iced drinks.

For the future, we’re looking to expand our vegan and vegetarian range as well as finding ways to bring in lighter calorie options within all our core menu ranges.


Responsible Product Sourcing

We’re committed to bringing our customers the best quality ingredients, as well as reducing environmental impact through responsible sourcing. Our 2020 responsible sourcing commitments will be shared in the next few months.

Our two main products that we serve to our customers are coffee and pasta, both of which are sourced from within the UK. Our coffee is sourced and roasted locally in Hackney, London through Allpress.

We’re proud of our animal welfare programs and the journey we are on to improve animal care. Consistent with our history of listening to customers and animal advocacy organisations and in addition to our own initiatives. Coco di Mama is committed to exclusively providing products that meet the standards set out in the Better Chicken Commitment/European Broiler Ask throughout our entire European Operations by 2026. These higher standards of care include:

1. Comply with all EU animal welfare laws and regulations, regardless of the country of production.
2. Implement a maximum stocking density of 30kg/m2 or less. Thinning is discouraged and if practiced must be limited to one thin per flock.
3. Adopt breeds that demonstrate higher welfare outcomes: either the following breeds, Hubbard JA757, 787, 957, or 987, Rambler Ranger, Ranger Classic, and Ranger Gold, or others that meet the criteria of the RSPCA Broiler Breed Welfare Assessment Protocol.
4. Meet improved environmental standards including:
At least 50 lux of light, including natural light.
At least two metres of usable perch space, and two pecking substrates, per 1,000 birds.
On air quality, at least the requirements of Annex 2.3 of the EU broiler directive, regardless of stocking density.
No cages or multi-tier systems.

5. Adopt controlled atmospheric stunning using inert gas or multi-phase systems, or effective electrical stunning without live inversion.
6. Demonstrate compliance with the above standards via third-party auditing and annual public reporting on progress towards this commitment.

Coco di Mama is committed to raising animal welfare standards and is proud to be the first group (within Azzurri) in the UK and Europe to commit to bringing these important changes to fruition.


We are proud supporters of several charities, including Project Waterfall and the London Air Ambulance. Some examples of our charitable support include:

  • We run monthly coffee masterclass, called FUNK N GRIND, in which all profits from the sale of the tickets are donated to one of our supported charities.
  • During London Coffee Festival we donate 5p from every coffee sold to Project Waterfall
  • Donating our daily food waste to The Felix Project.

In the future, we’re looking at how we can form more of a stronger partnership with a UK-wide charity partner.

For more information, or to get in touch about a partnership please contact