Corporate Social Responsibility - Coco Di Mama

Sustainability at Coco

Our approach to corporate social sustainability

At Coco di Mama, we’re committed to improving our environmental sustainability and have a positive impact on the communities in which our employees and customers live and work.

The four main areas which we focus on are:

  • Reducing waste
  • Environmentally responsible menu & supply chain
  • Our people
  • Charitable partnerships



As a food-to-go brand, we understand that the biggest opportunity is to reduce the amount of waste created, and especially single-use plastics.

Some of the ways in which we are reducing our waste include the following:

  • Our coffee cups and pasta pots are 100% recyclable.
  • 85% of all our packaging lines are either recyclable, compostable or biodegradable.
  • We offer crockery to all our coffee customers in-store, instead of takeaway cups.
  • We offer free refill stations for water and water glasses in all our stores to avoid the need for our customers to buy bottled water
  • We stopped using plastic straws at the beginning of 2018 and have introduced our NEW Pasta Straws which are completely compostable (and don’t taste of pasta, we promise) – reducing 125,000 single-use plastic straws each year.
  • We offer a 25p discount to all customers using a reusable drinks cup.
  • We sell reusable Keep Cups at not-for-profit prices (Small £9/Large £11) to encourage more of our customers to move to reusable coffee cups, and each purchase comes with a free coffee. A no brainer!
  • We have moved all our salad packaging from plastic to pulp based material, with the base now being completely compostable.
  • We have removed our single-use plastic cutlery and replaced with 100% compostable cutlery, reducing 300,000 pieces of single-use plastic each year.

We aim to minimise food waste as much as we can, however as all our food is made fresh in each store daily, it is hard to completely avoid this. There are three main strategies we use to minimise food waste:

  • Production planning to only make the correct amount we predict we will sell to customers each day.
  • Partnership with Karma to offer our surplus end-of-day food at a discount to eco-conscious customers.
  • Charity partnership with the Felix Project. Wherever possible, we work with the Felix Project as a charity partner to donate our surplus end-of-day food waste to the homeless in London. If you are a charity partner who would like to work with us in this area, please get in touch as we have some stores who aren’t currently within the Felix Project distribution network.

Our goals for the future:

  • 100% of packaging lines are recyclable or biodegradable
  • Encourage 30% of our coffee customers to use reusable cups
  • Find a food waste partner for every store


Environmentally responsible menu & supply chain

We are pro plant power!

  • Coco di Mama is delighted to offer a wide range of vegetarian and vegan options on our menu, all of which are helping to reduce the amount of CO2 emissions and water consumption compared to animal products.
  • We have become well known for our activated-charcoal vegan croissant and the ‘UK’s first vegan bacon sandwich‘.
  • We don’t believe it should cost you any more to eat plant-powered diet, so we’re one of the only food-to-go shops around to offer all our dairy-free alternatives at no extra cost to you in your coffees, porridge, iced drinks or any menu dish.

Our goals for the future:

  • Continue to be a leader in vegan innovation to encourage more customers to go pro-plant power.


Responsible Product Sourcing

We’re committed to bringing our customers the best quality ingredients, as well as reducing environmental impact through responsible sourcing. All of our suppliers have BRC accreditation or equivalent, to ensure the highest standards of food safety.

Local sourcing to reduce our carbon footprint

The two main products (80% of our volume) that we serve to our customers are coffee and pasta, both of which are sourced from within the UK. Our coffee is sourced and roasted locally in Hackney, London through Allpress. Our pasta and pasta sauces are also all manufactured here in the UK on home turf.

Animal welfare programs

We’re proud of our animal welfare programs and the journey we are on to improve animal care. Consistent with our history of listening to customers and animal advocacy organisations and in addition to our own initiatives, Coco di Mama is committed to exclusively providing products that meet the standards set out in the Better Chicken Commitment/European Broiler Ask throughout our entire European Operations by 2026.

1. Comply with all EU animal welfare laws and regulations, regardless of the country of production.
2. Implement a maximum stocking density of 30kg/m2 or less. Thinning is discouraged and if practiced must be limited to one thin per flock.
3. Adopt breeds that demonstrate higher welfare outcomes: either the following breeds, Hubbard JA757, 787, 957, or 987, Rambler Ranger, Ranger Classic, and Ranger Gold, or others that meet the criteria of the RSPCA Broiler Breed Welfare Assessment Protocol.
4. Meet improved environmental standards including:
At least 50 lux of light, including natural light.
At least two metres of usable perch space, and two pecking substrates, per 1,000 birds.
On air quality, at least the requirements of Annex 2.3 of the EU broiler directive, regardless of stocking density.
No cages or multi-tier systems.

5. Adopt controlled atmospheric stunning using inert gas or multi-phase systems, or effective electrical stunning without live inversion.
6. Demonstrate compliance with the above standards via third-party auditing and annual public reporting on progress towards this commitment.

Coco di Mama is committed to raising animal welfare standards and is proud to be the first group (within Azzurri) in the UK and Europe to commit to bringing these important changes to fruition.



We’re passionate about delicious food and ensuring our menus can be enjoyed as part of a healthy, balanced diet. We like to give our customers the choice of lighter options such as soups <250kcals, salads <300kcals, and low-carb, high-protein dishes. All the nutritional information about our products can be found on our website.


Our People

People often refer to working at Coco di Mama like a large (lively) family. We are a living wage employer (in fact we’re above living wage) and offer generous employee benefits, including a free meals policy to all staff and employee assistance programmes. We offer flexible working contracts which suit our employees. Our strong training and development plan has meant that many of our general managers, operations managers and our Head of Operations have worked their way up through internal promotions within the company.

We are a very diverse company, with employees from across the globe, and a proud LGBTQ community. Our median gender pay gap across the Azzurri group is 0.1% which is way ahead of the industry average of 3.8%.


Charitable Partnerships 

We are proud to have a long-standing charity partnership with The Felix Project, the UK food charity improving sustainability by rescuing edible food waste & delivering it free of charge to vulnerable people suffering food poverty in London.

Ways in which we support The Felix Project through a year-round partnership.

  • Donating our surplus end of day food waste to The Felix Project.
  • We run monthly coffee masterclass, called FUNK N GRIND, in which all profits from the sale of the tickets are donated to one of our supported charities.
  • Over the Christmas period, we donate the profits from all our mince pie sales to the charity.
  • Coco di Mama employees have taken part in the Big Half Marathon to fundraise for the Felix Project.

For more information, or to get in touch about a partnership please contact